edeuco - eva deussen consulting

Eva Groeneveld-Deussen
Tschaikowskistraße 9
D-04105 Leipzig
Germany

T	+49-(0)341 – 14 99 14 60
F	+49-(0)341 – 14 99 14 61
E	This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Eva Groenevald-Deussen introduces herself ... (German only)

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Tourism and transport consulting

You don’t want to start any major projects right now but still handle topics that you consider to be burning issues? How about this...

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From your workday: You lose a major customer

It’s eight o’clock in the morning. You are the CEO or marketing and sales director of an airport company and arrive at your office in a good mood. The phone rings, it’s your colleague: “I just found out. Stop-Air is cancelling their air service with us right now.” Worst case! Your plans for the day are suddenly in disarray...

Would it have happened the same way if you had a systematic customer management? Most likely not.

Working with you and your staff, edeuco helps implement systems to prevent such situations arising in the future. Together we will

conduct an actual-state analysis,
define your goals and target groups,
determine who has what responsibility,
develop processes for contact with your customers,
decide on a computer solution and
specify a schedule and the budget.